Our Returns and Exchanges Policy
Full refunds frames and sunglasses within 30 days. Do not need any reason, we will return your money back. But you have to pay postage of returns.
If for any reason you are not completely satisfied with your frames, you may return them, but you must return them within 30 days for a full refund. After 30 days, returns could not be accepted.
Reading Glasses and Sunglasses
Reading glasses and sunglasses which include dark lenses that come directly from the manufacturer carry the same return policy as eyeglass frames. If for any reason you are not completely satisfied with your frames and lenses, you may return them, but you must return them within 30 days for a full refund.
How to return eyewear
If you are not satisfied with your prescription glasses or eyewear, and you want to return them, please be sure that, The most important is: item is in perfect condition, the same as when you received it.
All returned merchandise must be in its original saleable condition when received. Please be sure to include all of the original material that from glassesfan.com and the manufacturer sent with the merchandise.Your return is postmarked within 30 days from the day we shipped it to you originally.
No collect shipments will be accepted and we do not pay for return postage. You can send your return via any shipping method. We cannot be responsible for items that are lost in the mail on the way back to us so we recommend some form of delivery confirmation. Please write your order number on the outside of the package. Enclose the slip in the original packing box, tape the box securely, and send it to the following address.
Wanda Plaza 29-2129
Binghu district Wuxi city
Jiangsu Province China